- Return for Credit Only: All returns are eligible for store credit toward a future order. We do not offer cash refunds.
- Non-Returnable Items: Worn apparel and items that show signs of use are not eligible for return.
- Restocking Fee: A restocking fee of 10% will be deducted from the credit amount, with a minimum fee of $5.00.
- Shipping & Handling: Customers are responsible for any shipping and handling fees associated with the return.
- Return Process: To initiate a return, please email us at swag@southwestemblem.com. Include your receipt or invoice in your email to ensure we can process your return efficiently.
We strive to ensure our customers are 100% satisfied with their purchases. Please review our return policy guidelines below: